Lumina Datamatics provides retail customer support services and email chat live support services that ensure a seamless customer experience. Call us now. l1 and l2 support.

The critical components of an ecommerce business are product assortment and the user experience. Customer delight is ensured when customer support is provided throughout the customer purchase journey. Our email and chat-based customer support team guides and hand–holds customers with their technical and service queries at each level of the buying cycle. This includes awareness, consideration, intent, purchase, and repurchase.